Subscriptions FAQ


Not sure what Single Origin Coffee, House Blends Coffee or Detour Coffee Club means for you?

Single Origin coffees are fruit forward, zesty and sweet! Perfect for the coffee drinkers who like to experience the vibrant and unique tasting notes that each region and growing season produce. These coffees are an excellent way to expand your taste buds!
Our House Blends are composed of multiple regions, creating a balanced and smooth cup. These coffees are perfect for the coffee drinkers who rely on a rich and decadent cup each morning.
Our Detour Coffee Club is an unique subscription that arrives on the 15th of the month. We send two new early access single origin coffees or subscription-only special releases that our sourcing and roasting team have selected and includes an in house magazine detailing these coffees and why we've selected them.

What's in a subscription box? 

Whether you choose a recurring subscription or a gift subscription, your order will contain two 300g bags of coffee. Choose from our Detour Coffee Club, Single Origin or House Blends subscriptions!

What is the difference between our Recurring Subscriptions and our Gift Subscriptions ?

Recurring Subscriptions are for you! They are ongoing, and recur each billing period at the frequency you decide! You can cancel your subscription at any time.
Gift Subscriptions are for your pals and loved ones! They are available in 3, 6 or 12 month terms and your recipient will receive a delivery every 4 weeks. Gift subscriptions are paid in full at the time you place your order.

Unsure of your desired delivery frequency for your recurring subscription? 

Check out our Frequency Guide below! You can select how many times in a month you would like to receive a delivery. Every week, 2 weeks, 3 weeks or 4 weeks.

How much is a recurring subscription? 

Our Detour Coffee Club is available for $42, Single Origin Subscriptions is available for $38.50, and our House Blends Subscription is available for $36.50 and shipping is included in the price of all subscriptions

How much is a gift subscription? 

Our Gift Subscriptions are available for Single Origin coffees, and House Blends coffees. They are available in a 3, 6 or 12 month subscription length and are shipped every 4 weeks.  

Single Origin Gift Subscriptions are available for $110.00 (3 months), $210.00 (6 months), $410.00 (12 months).
House Blends Subscriptions are available for $105.00 (3 months), $199.99 (6 months), $375.00 (12 months).

We also off the Detour Coffee Club as a 3 month subscription for $123.00.

Ordering Multiple Subscriptions?

Subscriptions for multiple recipients must be ordered individually. This allows us and you to manage your subscription easily and efficiently.

If you order the Detour Coffee Club with other items, they will all ship on the 15th together. 

Ordering a Gift Subscription? 

Please ensure the recipient's address is included as the shipping address.

Need to make a change to your subscription? 

Changes to subscriptions must be applied prior to a billing date. Orders that are confirmed are not eligible for exchange, cancellation or refund.

Need help accessing your subscription portal? 

All changes can be done through your subscription portal. If you're having any trouble, please reach out!

Questions regarding your subscription?

We’re here to help! Send us an email at hello@detourcoffee.com and include your name and RET number, or just drop us an email if you need any information prior to ordering.

We've made this video to walk you through the subscription portal and how to make changes: 

 

Accessing Your Subscription - Watch Video

 

Wondering how much coffee you or your pal may need? Our frequency guide can help!

If 1 cup = 10oz or 300ml Subscription Frequency

A few cups a week

Every 4 weeks

1-2 cups a day

Every 3 weeks

3-4 cups a day

Every 2 weeks

5+ cups a day

Every week

 
Rest assured that your subscription will always be roasted to order
and shipped directly to your door!


Each coffee we roast is hand-selected and sustainably sourced by our Green Coffee Buyer, Emma, from origin. We roast all of our subscriptions the week they are shipped out because we know freshly roasted coffee tastes better. You will always find the Roast Date on the label.


Happy brewing, friends!

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